Frequently Asked Questions

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How often should I clean my chimney?
At least once per year for wood-burning systems, or after one cord of wood burned. Pellet and gas require periodic inspection.
What is a WETT inspection?
It’s a safety assessment aligning with Canadian standards. Many insurers require it for wood-burning appliances.
How long does a sweep take?
Typically 60–120 minutes per flue depending on buildup and access.
How should I prepare?
Stop using the fireplace 24 hours before, clear the hearth area, and secure pets.
How is pricing calculated?
By service type, flue count, and access complexity. See our catalog for CAD prices.